Musa Landscape Architecture
Last updated: 01/03/25

1. Introduction

Musa Landscape Architecture (referred to as “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

By using our website (https://musalandscape.com/) or engaging with our services, you consent to the collection and use of information in accordance with this policy.

2. Who We Are

• Business Name: Musa Landscape Architecture
• Owner: Ryan McMahon
• Address: 28 Slamannan Rd, Falkirk FK1 5LE
• Phone: 07932 455391
• Email: ryan@musalandscape.com

3. What Information We Collect

We collect the following types of personal information when you contact us, request a consultation, or use our services:

• Contact details: Name, email address, phone number, and postal address.
• Project details: Information about your garden and requirements for our services.
• Website usage data: IP address, browser type, and how you interact with our website (via cookies – see Section 6).
• Payment details: If applicable, payment information is securely processed through a third-party provider (we do not store payment card details).

4. How We Use Your Information

We collect and process your data for the following purposes:

• To provide our services: Responding to inquiries, arranging consultations, and carrying out garden design projects.
• To manage payments and contracts: Sending invoices and processing payments securely.
• To improve our services: Analysing how visitors use our website to enhance user experience.
• For marketing (if opted in): Sending occasional updates, promotions, or project showcases. You can opt out at any time.
• To comply with legal obligations: Maintaining records for tax and legal compliance.

5. How We Store & Protect Your Data

We take appropriate security measures to protect your personal data, including:

• Secure servers and encrypted storage for client information.
• Restricted access to personal data, only available to authorised personnel.
• Regular security updates to prevent unauthorised access or data breaches.

We only retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Cookies & Website Tracking

Our website uses cookies to enhance user experience and collect website analytics. Cookies help us:

• Understand how visitors interact with the site.
• Improve website performance and usability.

By using our website, you consent to our use of cookies. You can manage or disable cookies in your browser settings.

7. Who We Share Your Data With

We do not sell, trade, or rent your personal data. However, we may share it with:

• Service providers: Trusted third parties (e.g., payment processors, email providers) to assist in delivering our services.
• Legal authorities: If required by law, we may disclose information to comply with legal obligations.

All third parties are required to handle your data securely and in compliance with GDPR.

8. Your Rights Under GDPR

Under UK GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to update or correct inaccurate information.
• Deletion: Request that we delete your personal data (subject to legal requirements).
• Objection: Opt out of direct marketing or request that we stop processing your data.

To exercise any of these rights, please contact us at ryan@musalandscape.com .

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, industry partners). We are not responsible for their privacy policies, so we encourage you to review them separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. If there are significant changes, we will notify you.

11. Contact Us

For any questions about this Privacy Policy or how we handle your data, contact us at:

• Ryan McMahon
• Musa Landscape Architecture
• 28 Slamannan Rd, Falkirk FK1 5LE
• Phone: 07932 455391
• Email: ryan@musalandscape.com